Request the deletion of your Senmi account and associated personal data.
If you no longer wish to use your Senmi account, you can request account deletion by contacting Senmi Support.
Please send your request from the email address associated with your Senmi account and include your registered phone number so that we can verify your account.
For customer accounts, account deletion is permanent.
Once a customer's deletion request has been verified and processed, the customer's account and associated personal data will be permanently deleted, except for information that Senmi is required or permitted to retain for legitimate purposes such as legal compliance, fraud prevention, security, dispute resolution, accounting, or regulatory requirements.
Rider accounts follow a separate deletion process because riders participate directly in Senmi's delivery operations.
When a rider requests account deletion, the rider account is first placed into deactivated status. The rider will no longer be able to access or use Senmi rider services.
The deactivation period allows Senmi to review the rider's account for any outstanding deliveries, transactions, disputes, security matters, or other unresolved issues.
Where necessary, Senmi may retain certain records while an outstanding matter is being resolved or where retention is required or permitted for legitimate purposes.
When there are no outstanding matters requiring the rider's information, the rider account may be permanently deleted in accordance with Senmi's data-retention practices.
Senmi removes personal information that is no longer required for legitimate business, legal, security, financial, or operational purposes.
Information that must be retained for legitimate purposes is handled in accordance with Senmi's Privacy Policy and applicable requirements.
For more information about how Senmi collects, uses, protects, and retains information, please see our Privacy Policy .
If you have questions about your account, personal data, or the deletion process, please contact Senmi Support.
senmisupport@gmail.comSenmi is operated by Real Time Delivery App Ltd.