Senmi Terms & Conditions

Effective Date: May 2026

These Terms and Conditions govern your access to and use of Senmi, operated by Real Time Delivery App Ltd.

By accessing or using Senmi, you agree to comply with these terms.

1. Eligibility

Users must provide accurate registration details
Users must comply with applicable laws
Riders must complete required verification processes

2. Customer Responsibilities

Provide accurate delivery addresses
Ensure packages are legal and safe
Provide reachable phone numbers
Avoid abusive conduct toward riders
Pay all applicable delivery charges
Not engage in fraudulent activities

3. Rider Responsibilities

Maintain professionalism at all times
Handle deliveries responsibly
Provide valid verification documents
Protect customer packages
Comply with traffic and transport laws
Avoid fake delivery updates
Maintain active communication when necessary

4. Payments

Delivery fees may vary based on distance and service type
Payments are processed through secure third-party systems
Withdrawal requests may require verification
Refunds are reviewed on a case-by-case basis
Fraudulent payment activities are prohibited

5. Notifications

Senmi may send notifications relating to:

Delivery updates
Order status changes
Security alerts
Administrative announcements
Promotional messages

6. Account Suspension

Accounts may be suspended or terminated for:

Fraudulent activity
Violation of platform rules
Harassment or abusive behavior
Use of fake documents
Illegal delivery activities
Repeated customer complaints

7. Platform Availability

Senmi strives to maintain platform availability but does not guarantee uninterrupted service.

8. Limitation of Liability

Real Time Delivery App Ltd shall not be liable for:

Delays caused by external factors
Incorrect addresses provided by users
Losses resulting from misuse of the platform
Service interruptions outside our control

9. Intellectual Property

The Senmi brand, application, logos, and content are owned by Real Time Delivery App Ltd.

10. Changes To Terms

Senmi may update these Terms & Conditions periodically.

11. Contact Information

Company Name: Real Time Delivery App Ltd

Brand Name: Senmi

Support Email: senmisupport@gmail.com

Phone Number: +234 701 608 7680

WhatsApp Support: Chat on WhatsApp

For inquiries, complaints, support requests, account issues, or legal concerns, please contact the Senmi support team.

© 2026 Senmi — Real Time Delivery App Ltd. All rights reserved.